We ask for a minimum first order of $200. There are no minimums after that.
As we already have an active online retail presence, we ask that you not sell our products online. We do however offer marketing content if you're interested in advertising for your shop. Please reach out to us at firstname.lastname@example.org if you're interested in receiving marketing materials.
Your items will come with packaging that provides straight-forward product descriptions and a convenient hanging option for easy display in your shop.
Yes, in a number of ways we give back to our local community but our primary means of giving back is through our partnership with LitWorld.
Every Storiarts purchase helps children worldwide learn to read, write, and create.
Yes! If you're looking for a large run of custom products, see our New Author Program. It's not just for new authors, you can use any content you have permissions for.
Yes! We use American-made fabrics and every item is printed and finished by hand in Portland, Oregon (excepting our tea towels). This is how we ensure the highest quality for you.
We recommend spot treating (fabric stain remover wipes work great!) or a gentle wash cycle in cool water. Hang or lay flat to dry. Using a warm iron is OK.
Specific product care instructions can be found in the individual product listings.
We always love to hear what our customers want next! Please submit your ideas here.
Most out of stock items will be back within 1-3 weeks at the most. Usually they are already in production before they go out of stock and so it’s often sooner than that.
If you don't see what you're looking for, reach out to us at email@example.com and we can give you more info about that specific item.
Please contact us and we will do our very best to make things right. Our goal is happy customers!
Orders ship out within 1-2 weeks (sometimes sooner). You will receive an email and tracking number at the time of shipment.
If you need it quicker, we offer a rush shipping option. Your order can be shipped within 5 business days for a $50 fee.
Domestic orders typically take 2-3 days to arrive once shipped.
International orders typically take 2-3 weeks to arrive. We cannot guarantee delivery date for international orders as each country has different customs requirements.
Shipping upgrades are available for purchase if a quicker delivery is needed.
Any applicable import duties are the responsibility of the buyer. If this changes your decision, please contact us right away to cancel your order. We will happily refund you in full if your item has not already shipped.
Orders from outside of the U.S. & Canada usually cannot be tracked past Los Angeles. That is the point at which they leave the States. Often you will be able to check your country's local postal website to see if your package is being tracked while it is in transit in your country.
SPECIAL NOTE TO U.K. BUYERS: Occasionally U.K. buyers have had their packages spot-checked by the Royal Mail who will then charge you an £8 fee on top of VAT import duties before the package is delivered. This makes us sad, but unfortunately there's nothing we can do about it. If you're not willing to risk it, please let us know before we ship and we will refund your order. (For details see this page on the Royal Mail website.)
We don't offer returns on wholesale orders unless you received the wrong products or the item arrives damaged or in unsalable condition. If this is the case, please contact us at firstname.lastname@example.org to correct the issue.
Please contact us at email@example.com so that we can correct the error as soon as possible.